Foursquare as Promotional Tool for Law Business

March 30th, 2010

Foursquare may, indeed, be the next Twitter internet-phenom, with users creeping into seven figures and the number of check-ins getting over 20 million, well, ridiculous  (we broke ground on Foursquare in this February 2010 post).  Still a doubter?  Well, expect more articles and coverage about Foursquare, like this New York Times article.  Tech-heads, meanwhile, exclaim that its going to change the world.  So its good to keep an eye on it for use in legal cases, marketing or even a little fun.

While Yelp appears to have greater business functionality, Yelp has the edge on the “fun” aspect although the community-feel isn’t as solid as Yelp (we’re viewing the perky Gowalla as a third alternative, dwindling into a falling third place).

Foursquare is maneuvering and should be watched as a viable dominate force in this location-based trend.  Business Insider put together this piece on “How to Use Foursquare to Boost Retail Sales.”  Admittedly, the article and app is still directed at retail and consumer business but services, like law firms, are clearly around the corner.  To wit, check out BI’s thirteen step recommendations as to how business owners can use Foursquare.

Websites which integrate Foursquare are popping up.  Checkout 4SquareOffers.com, which allows you to see what businesses are offering deals for Foursquare users based upon your location.  Bing Maps is reportedly going to start sprinkling its maps with 4SQ commentary.

Are you a Foursquare fan?  Check out “Christopher H” in West Palm Beach and do a friend request.  If you are curious how to unlock the remaining badges, look no further than…. here.

Woes of Legal Blogs

March 28th, 2010

Former legal blogger, Mark Herrmann, may be the smartest law blogger.  Because he’s a former law blogger.  Obviously, I do this voluntarily so there’s not too much complaining which would be well received.  I liken the feeling to people who own boats and exclaim that the best days for a boat owner are only the day you buy the boat and the day you sell it.  If you are thinking about blogging, give thought to the following.

Herrmann wrote an article, “Memoirs of a Blogger,” where he puts the postscript on his involvement in a fairly large legal blog.  In the piece, he discusses the various blind spots which existed and plagued him as a law blogger.

What resoundingly comes across is the fact that blogging turns casual law reading into a hunt.  As he puts it, you no longer “gently” keep abreast of your area of practice.  You hunt down material.  What he does not mention is the “so what” factor — how do I know that I am not simply wasting time and having this go out into the ether?  Does it really matter if I only do one post this week?

Herrmann also did not face any backlash in his firm for writing a blog.  I think a lot of lawyers do.  First, he co-wrote his blog with a lawyer… from another firm.  He did not mention that anyone in his firm had a problem with that — but firms are jealous things.  In a lot of firms, co-working with another law firm beyond “co-counsel” on a case can easily launch whispered questions of disloyalty.

Consider this second scenario: the blogger writes something that a client doesn’t like, another lawyer in the firm doesn’t like or something that gets used against the firm in a case.  Stack a blogger’s interest in a silly little blog against any of those situations… and the blog loses.  In a split second, years of hunting material and designing a site goes down the drain.

Third scenario: no one in your own firm even knows your blog exists.  For that, you have to simply love the hunting and writing.  Over time, that should solve itself.

Fourth scenario: lawyers in the firm don’t get it and don’t like the individuality.  Herrmann refers to this as the cult of personality but, realistically, I don’t see blogs in that kind of hipster light.  This can be the most pernicious of all of the foregoing scenarios since it undermines your actual, human working relationships.  A blogger may knowingly or unknowingly pick the wrong choice.

The Case of the Yellow Hat: Judge Can Use Google to Take Judicial Notice

March 25th, 2010

It is difficult to determine if there is some precedent in the Second District’s U.S. v. Anthony Bari case relative to whether a judge can take judicial notice of a fact by Googling the issue. But, at least according to the federal court, we should “expect to see more judges doing just that.”

The defendant had been on supervised release after serving time for bank robbery when, alas, he allegedly robbed another bank. At the hearing on the revocation of supervised release, the court heard evidence tending to prove that the defendant robbed the second bank. The most damning evidence was that the bank’s surveillance video showed the robber wearing a yellow rain hat which looked a lot like the one which the defendant had at home. The judge noted that there are lots of different types of rain hats and it was “too much of a coincidence” that the defendant had the same type. To underscore that point, the judge acknowledged that he had Googled yellow rain hats and confirmed that “there are lots of different rain hats.”

The defendant’s release was revoked and he appealed, claiming that the court violated Federal Rule of Evidence 605, namely that the judge cannot “testify” about a fact. The government responded that the court was merely taking judicial notice of a commonly known fact under Rule of Evidence 201.

There is an interesting footnote as to whether a strict interpretation of FRE 605 might devour judicial notice under FRE 201, but without taking evidence rules to extremes, the court concluded that the judge’s use of Google to establish that “there are lots of different rain hats” was proper. Indeed, the court approved Google-confirming because, “as broadband speeds increase and Internet search engines improve, the cost of confirming one’s intuition decreases” (an odd statement, since even a Yahoo search in 1995 on dial-up would likely give you more or less the same results – connectivity and search engine optimization are really not the driving forces here). In short, at least in these types of hearings, judges may perform Google searches to confirm matters of common knowledge.

Is There Really a “Free” Credit Report?

March 23rd, 2010

Yes, believe it or not.creditreportgraphic

You’ve probably seen the commercials for LifeLock, the company where the president was publishing his own social security number to show how safe their $100/year identity theft program could be.  Sounded great until they had to settle with the FTC for $12 million for alleged deceptive advertising.

Then there’s FreeCreditReport.com.  Great commercials on tv.  Ah, but there’s a fee to sign up and then you need to cancel to avoid paying $15.  If I’m handing over personal information to confirm there has not been any funny business with my credit, this sign-up-and-then-cancel routine is not the way I want to begin.

You can obtain a free “credit disclosure” (or credit report) once a year from the three major credit reporting companies (Equifax, Experian, and TransUnion) under the Fair Credit Reporting Act (FCRA) and the FACT Act.

So, yes, it is true, federal law allows you to obtain your credit report every year.  The FTC’s website explains the situation here and here.

So can you get your report… online… instantly?  Yes.  Go to AnnualCreditReport.com and start the process.  You can run all three credit reports at once or, if you are suspicious about monthly activity, you can run one at a time and stagger it out over the period of a year.  If you are concerned about using a website for this, you can mail or call it in — note, the FTC’s website references using this AnnualCreditReport.com, if that increases your confidence.

I pulled all three reports in about 5 minutes.  Anecdotally, it looks like Equifax is the most comprehensive.

Note: you have to pay to get your “credit score.”  That’s not free.

Lawyers: Foursquare & Yelp May Be New Discovery and Marketing Tools

February 17th, 2010

Lawyers were fairly quick to catch onto the trend of Twitter and, to a lesser extent, Facebook.  It is now common for lawyers to ask deponents about email addresses, Internet usage, and social networking activities.

A new Internet trend is afoot and savvy lawyers may want to at least be aware of the new media.  No, it’s not Google Buzz, which both the Wall Street Journal and CNET recently panned here and here.

Foursquare and Yelp are similar social networking systems which integrate, rather than replace, Facebook and Twitter into a person’s real world social life (indeed, that’s how they overcome the hurdle of creating a new Internet space, which is Google Buzz’s hurdle).  Both are apps which are used on a person’s smartphone (iPhone, BB, and Android).yelp

Yelp began and remains a solid restaurant/bar/hotel finding app to be used on the go via the smartphone.  You can get names of places near you and read quick reviews.  A small community has developed, especially now that users can “check in” when they arrive — letting friends (real and internet-y) know where they are AND giving the business owner a chance to offer specials just for Yelp users.  You can even post the fact you’ve “checked in” to a certain place go to Facebook or Twitter.

Over the weekend, I saw a Yelp sticker at a business and, when I fired up the iPhone app, it beamed me a 10% off coupon while I was in line to pay.

Foursquare is a similar — if not better —  concept which, in their words, is “a cross between a friend-finder, a social city-guide and a game that rewards you for doing interesting things.”  Each time you check in to a place, you receive points.  If its a new place, you get more points.  As you check in to different types of places, you get badges.  As you drop Twitter-like “tips” about a restaurant, business or place, it will reward you with more points and even badges — if you are familiar with Xbox Achievement Points, you’ll realize this is a Barnum-like tool which does, indeed, drive participation.

Foursquare also lets you check-in and share via Twitter and Facebook; businesses likewise can reward you with specials for checking in.  If you are the person who “checks in” the most at a particular location, you will become the “Mayor” of that place.  In short, Foursquare takes Yelp and incentivizes it with a game.

Why should lawyers care?

One, if you are interested in a person’s activities, this provides their personal experiences, a timeline, and some of their commentary about their day.  For a personal injury plaintiff, this might amount to  jaw-dropping disclosures since Foursquare amounts to a breadcrumb trail mixed with a Twitter-like diary of the person’s day.

Second, on the business side, it may be interesting to ferret out defamation; determine whether there were witnesses to a particular event; find out how often someone have visited the location; or it may help locate potentially favorable witnesses who frequent the establishment.

Third, lawyers may  want to use these services to market their practice.  While clients may be hesitant to publicly “check in” that they have gone to their lawyer’s office (much less be the “Mayor”), it does list your business on the Yelp and Foursquare maps when users are looking around to see what “locations” are near them when they are playing with the app.  There’s even room for comments/tips.

False YouTube Ad and Padded Resume Leads to Reprimand of Florida Judge

February 9th, 2010

The Supreme Court of Florida commanded Leon County Circuit Court Judge Angela Dempsey to appear for a public reprimand due to (1) a YouTube election advertisement entitled “re-elect” when she had been previously appointed to the bench and (2) a flyer claiming she had 20 years of legal experience when she had been admitted to practice in 1994.  According to the opinion, she admitted the allegations which the Court concluded “was done for the purpose of bolstering her own experience and credibility to the voting public.”

In August 2008, Judge Dempsey won by nearly 60% of the votes.

We could not find the YouTube video with the title “re-elect” but we did find this election ad.  At least one website suggested that the video title was written by the judge’s campaign manager without her knowledge.  Another website suggests that “re-elect” is an appropriate term under election laws.  However, the YouTube ad coyly mentions “18 years” in an incomplete sentence while the remainder of the advertisement focuses on “experience” — even challenging others for how they “talk” about experience.

This article points out that, in 2008, the judge had 14 years of experience NOT 20 years or even the “18 years” mentioned in the video.  Looking at Judge Dempsey’s attorney profile, she graduated from law school in 1993.  Presumably, that means she entered law school in 1990 right after college.  Is she is calculating “18 years” beginning the moment she stepped in law school?  Given that the voiceover simply says the words, “18 years,” with nothing more, the viewer may be left to assume she’s been a member of the Florida Bar for 18 years.

While on the topic of peering into a candidate’s questioned resume, one might wonder if there is a gap of time between her 1993 graduation and 1994 bar admission.  Also unclear is how she lists her work as an assistant state attorney beginning in March 1994 when she was not admitted to practice until May 2, 1994.

The Supreme Court did not specifically indicate if a campaigning judge could pack in time during law school as legal experience.

Does Your Company Need a Lawyer to Handle Social Media, Twitter and Facebook?

January 29th, 2010

At least one company, Clorox, is looking for a full time, in house lawyer to clean up their social media policies and presence.  Is that necessary?

A marketing person (or even an astute college student) could likely develop and monitor Twitter feeds and a Facebook fan page.  But is that enough?

Developing a social media policy and handling questions about “new” issues (tech, advertising, responses to comments) is a task probably for a lawyer.

For businesses looking to enter the Social Networking sphere, I would recommend a Twitter feed, Facebook fan page, and an announcement on their own webpage (media release is optional).  I would further recommend setting up an automatic Google search for your business name appearing on the Internet as well as routine searches/monitoring of Twitter and Facebook.  Finally, you need a clear social media policy.

This is actually a fairly good task for a lawyer and paralegal working with the client.  The client could develop the content and have the law firm handle the updating and monitoring.  With a cost-effective paralegal on the front line with some concise supervision by counsel, this would be cost effective.  Moreover, it would ensure (a) the corporation has a social media policy, (b) the posts and entries are appropriate and not patently violating policy or laws, and (c) major social networking sites are monitored for defamation, copyright, unfair competition and other issues.

Depending upon the frequency of the posting/monitoring, this likely could be accomplished for a few hundred dollars a month.  A lot of PR firms could run up that tab in a week.  In good hands, this could be transitioned back to the company full time after 6-12 months.

Meanwhile, follow Clorox on Twitter to see how they are doing.  Some basic good advice on cleaning up your Twitter service is here.  Email if you have comments, experiences or questions about lawyers providing social media services.  I’m interested to see who else out there is providing that service.

“Blogging for Lawyers” at Palm Beach Bar Association

January 25th, 2010

We recently offered a lunch-time seminar for lawyers interested in learning about blogging at the Palm Beach Bar Association.  This was one in a series of lawyer-technology seminars, much like our prior Tweet Meet and Eat.

Thanks to Matt Kakuk of Webmanagement.us who jumped in with some technical help on issues relating to Google Analytics, Adsense, and Google Local.pbbar

If you couldn’t make it, the Palm Beach Bar Bulletin article is here and the powerpoint is here.

Florida Paralegal Association & Internet Social Networking

January 14th, 2010

Thank you to the Paralegal Association of Florida – Boca Raton Chapter for the very kind invitation to speak about “Social Networking Websites for Fun and Research” at their January 14, 2010 meeting.

This presentation grew out of the Sppaf_bw_logo40130432ring 2009 article, “Internet Social Networking Sites for Lawyers,” which was one of the first published articles to discuss using Facebook, Twitter, and others for law firm marketing as well as jury selection.  That article was published in the Trial Advocate Quarterly; it also is available under “Articles” on the right column of this website.

Since that article, there have been a number of developments including the fact that Facebook reset its community’s privacy settings to “Everyone.”  This creates greater potential researching options for lawyers and paralegals — as well as greater need for individuals to pay attention to their privacy settings.

The powerpoint for the presentation can be found under “Materials” along the right column at www.FloridaLawCommentary.com (scroll down).

At the meeting we discussed steps to secure your own privacy rights — for further discussion, take a look at this article, “8 Steps to Regain Control of Facebook Privacy.”

Google Scholar’s Legal Search and Fast Flip

December 18th, 2009

The ABA Journal Daily alerted us to “Google Offers Legal Research for Average Citizen… and Lawyers Too” so we had to take Google Scholar out for a test drive.  Along the way, we also stumbled across another Google product, Fast Flip.  Both are free.scholar

Apparently Google wants to dip a toe into the legal research world by adding a “legal opinions and journals” radio button to Google Scholar search.  In our unscientific testing, Scholar did not find a recent Fourth DCA case which was issued that same day.  A “regular” Google search, however, pulled the case right up.  Depending on when you read this, test it out using that same case.  Email when that case makes it to Scholar.

Testing slightly older cases, we searched for a relatively new case, Perez v. Life Care Centers, and obtained no results in Scholar but, again, “regular” Google pulled the case right up.  Even a few cases we tested which date back a few months fail to appear in Scholar but pop right up in Google.

Searches by case names and attorney names seems to work fairly well, although not necessarily in chronological order.  There is even an attempt to reference whether the case has been cited (a rough version of Westlaw’s KeyCite or, for we old-timers, “Shepardizing”).  Like anyone with a  Google search bar and a few moments on his hands, I searched my own name and it dutifully pulled up some appellate decisions but no journal articles.

A good start for a Google Lab project.  We like it.

Also of interest is the current events reader, Fast Flip, which needs little explanation.  Watch the media, they’ll likely pick it up soon as the new internet toy…

JEAC Enters Ethics Fray Over Judges and Facebook… But Florida Wasn’t the First

December 16th, 2009

As has been recently well-hyped, there are certain restrictions on Florida judge’s use of social networks.  It apparently took awhile for everyone to notice a November 17 Judicial Ethics Advisory Committee report but once the New York Times got a hold of it nearly a month later on December 10, the Florida media kicked it into gear with front page coverage the next day in the Daily Business Review (and other publications).  But South Carolina had quietly already jumped into the fray.

While we were expecting some evidence of Internet fear and misunderstanding, both panels appear to have a reasonable grasp on both the zeitgeist of the new media and the purpose of arcane legal rules.

According to Florida JEAC, judges are not supposed to openly “select” and identify friends since the concern is that this creates the appearance that the “friend” sits in a special position.  A minority on the panel apparently felt that the word “friend” has been bent so far (from noun to verb to… nothing) that the implication isn’t there.  However, consider a situation where you are first appearing before a judge only to learn that your jurist is a (published) Facebook friend of your opponent.  Depending upon how heated your case gets, the ugly implication will roost somewhere in your mind.  Or your client’s.

Anyone can be a “fan” of a judge’s page since that does not involve the jurist making a selection.  Again, as the committee wrote, “to the extent that such ["friending"] identification is available for another person to view, the committee concludes that this practice would violate [judicial rules].”

If it sounds a bit heavy-handed, judges knew going into their situation that they would suffer some unusual social burdens and restrictions, as warned under Canon 5a.  Likely, there are far more sticky situations than Facebook.

But, judges can be friends with non-lawyers and lawyers who do not appear before them.  Additionally, judges can be associated with lawyers in other Internet groups, as long as the judge is not selecting/de-selecting the public association.

The South Carolina Judicial Department likewise has some opinions.  In their October 2009 opinion, which received virtually no press until after the Florida story broke, judges may be members of Facebook and be friends with law enforcement officers and employees of the Magistrate as long as they do not discuss anything related to the judge’s position.

How did Florida and South Carolina beat everyone to the punch on these techno-legal issue?  One would expect New York or California on the cusp of this one.

Can You Twitter from a Courtroom?

November 10th, 2009

The answer is a mixed bag, with the least favorable outcomes in federal court under the Federal Rules of Criminal Procedure.

In a recent federal criminal case in Georgia, the Judge in U.S. v. John Mark Shelnutt wrote that, “the request to ‘tweet’ from the courtroom is denied.  According to the 4-page opinion, Rule 53 prohibits photographs and “broadcasting” from inside the courtroom.  The court acknowledges that “broadcasting” usually refers to TV or radio, it relied on Webster’s to broadly define broadcasting as widely disseminating information.  3733948174_b215e57968

Stated in more federal court-like manner, the judge concluded that contemporaneous transmission of electronic messages of courtroom activities intended to be widely and instantaneously accessible was impermissible broadcasting.  Our thanks to the ABA Journal Mobile for the scoop.

Contrast the foregoing with a Kansas federal court judge or a more recent Colorado state court judge.

We note, at least locally, Palm Beach Post reporter, Susan Spencer-Wendel, covers trials via Twitter.

Palm Beach County Bar Association Hosts “Tweet, Meet & Eat”

September 23rd, 2009

What does $30 buy you these days?  How about a 90-minute session learning to use Twitter and Facebook, a free lunch, and 1 hour of Florida Bar CLE credit!

Come join us on Friday, September 25, 2009 at the Palm Beach County Bar Association offices for the Tweet Meet & Eat seminar.  Bring your laptop and log in through the Bar’s WiFi and learn how to create a Twitter and Facebook account as well as tips on posting, setting privacy settings, and marketing your practice.twitter_fail_whale

Sign up here.

Can’t make it?  Check out the two Powerpoint presentations on the right column of this page under “Materials” (look for “2009 Twitter for Lawyers” and “2009 Facebook for Lawyers”).  Also check out Why Lawyers Should Be @ Twitter and Internet Social Networking Sites for Lawyers.

Can a Lawyer Get a Copy of a Transcript Without Paying Court Reporter? (The Debate Continues)

September 7th, 2009

There is often an unspoken understanding that lawyers who attend hearings which are transcribed need to pay the court reporter to get a copy.

Thus, if there are 10 parties to a lawsuit and everyone wants a copy of a 15-minute hearing transcript, court reporters often take the position that the party ordering the transcript pays an “ordering fee” and all nine other parties then pay lesser, but still pricey, fee for “copies.”  Pricing varies from court reporter to court reporter, but often a “copy” of a transcript is not at the Kinko’s-level copy charges of 5-10 cents per page.  It’s often over $1 per page, perhaps significantly so.stenograph

We touched upon this issue in an earlier post where we discussed posting deposition videos on YouTube (which also skirted the issue of sharing expert depositions).  A subtle theme in that “white paper” at issue in the prior post was that some court reporters lay a claim to transcripts.  Given that court reporters put in long hours in that boring deposition which was meaningful only to you and produce quality work, you can see the reasonable origin of their thinking.  But the law may not be on their side.

The Tenth Circuit Court of Appeal issued an unpublished opinion on this very same issue, specifically a battle over about $4,000 in court reporter fees.  As the court warns, that order is not precedent but simply persuasive for non-party court watchers.  The case is United Transportation Union Local 1745 et al. v. City of Albuquerque.

The case involved an overtime dispute between employees (union) and employer (city).  Of note, that claim is a statutory one which includes a right to attorney’s fees.  During litigation, hearings before a special master occurred and the City order the transcripts.  The plaintiff lawyer did not order a copy.  Instead, he sought to have the court compel the City to file the transcripts so he could pay the clerk of the court regular photocopy charges for the transcript rather than pay a higher fee charged by the court reporter.  That was denied.  He then obtained the transcripts by making a public records request (presumably, these transcripts were not time sensitive).  Clever.  Again, that way he would pay the City for their photocopy charges and avoid paying a higher charge to the reporter.

Bottom line: the court held that the court reporter could not demand a fee under the circumstances.

The court wrote, “We have found no authority to justify requiring plaintiffs… to pay a fee to a court reporter for transcript copy the reporter did not make but, rather, that they legally obtained from another source by independent means.  On the contrary, both broad principles and particular holdings undermine the notion that court reporters may demand a ‘missed fee’ whenever someone obtains a copy of a transcript that can be traced back to an original transcript the reporter had made — and was paid for making — for someone else.”

The court went on to note that a court reporter does not have a copyright since they are not the authors of the transcript.  That said, there was some precedent that a party cannot be compelled to produce transcripts in discovery in the same case.  Also not addressed is whether there might be a contract between the ordering party and the court reporter agreeing that there is no copying allowed… whether filing the transcript would alleviate that concern is unclear.

We’re of mixed minds on this issue, not so much in terms of the strict legal rights but in what is fair under the current market methods.  It seems an unnecessary windfall for a court reporter to charge a “reporter rate” for a transcripts as well as a heightened rate for copies (see the example above, where an original and nine copies are ordered — which could run hundreds of dollars).  That said, would it be “unfair” to have one ordering party and then they fire off nine copies for the other lawyers?  Or would this simply lead court reporters to increase the cost of the ordered copy?

As the 10th Circuit order is not precedent, it certainly will not end the issue.  Lawyers quietly pass these costs along to clients and typically do not want to make waves with friendly court reporters.  But, just as the billable hour is not always a reliable system for lawyer work, the “original/copy” pricing system does not seem a perfect fit for quality court reporter services.

Thanks to the ABA Journal (10th Circuit: Court Reporter Not Entitled to Fee for Copied Transcript) and the Exclusive Rights blog for the great scoop.

For related stories, take a peek at the Court Reporting blog.

Lawyer & Law Firm Blogs: Advice from Palm Beach County Attorneys

September 2nd, 2009

Considering writing a law blog?  Interested in seeing what other firms are doing?  Take a peek at the September 2009 Palm Beach Bar Bulletin article, Lawyer Blogs: Overview and Advice from Palm Beach County Bloggers.  It’s also included in the column to the right under “Articles.”

Note the interesting statistics: images185% of law firms in 2002 had websites but a more recent study suggests they are ONLY accessed for lawyer bios and practically nothing else.   Meanwhile, firms are missing out on catchy domain names like this one which might create other marketing opportunities.

A special nod, as always, to co-author, Diana Martin of Leopold~Kuvin in Palm Beach Gardens, Florida.